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prim17933:LDAP System Exception: No LDAP Server is available for authentication. Please check the LDAP Configuration in the database.

July 16, 2013, 4:18 am
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Solution ID: prim17933
LDAP System Exception: No LDAP Server is available for authentication. Please check the LDAP Configuration in the database.
Status: Reviewed
Version(s): 3.5.1, 4.0, 4.1



Problem: Users logging in via Citrix are receiving the following error message:


The login name you specified was not found. Please use a different login name or choose Cancel to exit the application. LDAP System Exception: No LDAP Server is available for authentication. Please check the LDAP Configuration in the database.


Users logging into the same database on a separate Citrix server are not receiving the error message.
Cause: The Citrix farm (2 or more Citrix machines) are accessed through a Load Balancer
Fix: Make sure that the connection between the Citrix machine and the LDAP server are routed to and from the Load Balancing server.

This scenario works:


Machine A sends request for LDAP login to Load Balancer, Load Balancer sends request to LDAP, LDAP replies to Load Balancer, Load Balancer replies to Machine A.


This scenario does not work:


Machine A sends request for LDAP login to Load Balancer, Load Balancer sends request to LDAP, LDAP replies to Machine A.


This scenario does not work:


Machine A sends request for LDAP login to LDAP Server, LDAP server replies to Load Balancer, Load Balancer replies to Machine A
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prim17939:Error: “ProjectLink.exe – Application Error” installing Project Link

July 16, 2013, 6:47 am
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Solution ID: prim17939
Error: "ProjectLink.exe – Application Error" installing Project Link
Status: Reviewed
Version(s): 4.0, 4.1



Problem:

When installing Project Link, the following error is received: 


ProjectLink.exe – Application Error


The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c59bbf3



Followed by:


Runtime error 217 at 041CDA1F



Followed by:


The instruction at “0x0419b2ed” referenced memory at “0×00000000″. The memory could not be “read”.
Cause: This error will occur if PDFWriter version 5.x is set as the default printer.
Fix: Select a printer other than PDFWriter as the default printer, then run the Project Link install again.
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prim17940:Project Link does not work or produces an error when opening Microsoft Project 2000

July 16, 2013, 7:25 am
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Solution ID: prim17940
Project Link does not work or produces an error when opening Microsoft Project 2000
Status: Reviewed
Version(s): 4.0, 4.1



Problem:

Clicking on any of the Project Link icons (i.e. ‘Open from Primavera’, ‘Save to Primavera’) does nothing.
Problem: With Project Link installed, opening Microsoft Project 2000 causes the an error:

 The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c59bbf3.


 
Cause: This will occur if Adobe PDFWriter is installed and selected as the default printer.
Fix: Select a printer other than PDFWriter as the default printer.  Then re-launch Microsoft Project.
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prim18244:Error during interaction startup: null

July 18, 2013, 10:55 am
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Solution ID: prim18244
Error during interaction startup: null
Status: Reviewed
Version(s): 7.0



Problem: Error during interaction startup: null
Problem: The following is reported in the server log files

Error during interaction startup: null


One case occurs on a Windows XP client, when a branch in the picker tree is expanded. The following prompt is displayed ”This page contains both secure and nonsecure elements, Do you wish to display nonsecure items?”. Clicking on NO will cause the page to malfunction and the exception to be thrown on the server.


The workaround is to click YES
Fix: This known problem in Primavera 7.0 has been corrected in Primavera 7.1a
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prim18275:Error : XSLT failed

July 18, 2013, 6:42 pm
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Solution ID: prim18275
Error : XSLT failed
Status: Reviewed
Version(s): 7.0



Problem: Error : XSLT failed
Problem: The following error (or similar) is received when an email notification is processed

Java Exception:
evolve.services.common.exception.TransactionListenerExceptions: XSLT failed.
    at evolve.services.transaction.common.Transaction.fireTxnCommitEvent(Transaction.java:703)
    at evolve.services.transaction.server.ServerTransaction.processListeners(ServerTransaction.java:2594)
    at evolve.services.transaction.server.ServerTransaction.doSave(ServerTransaction.java:1325)
    at evolve.services.transaction.server.ServerTransaction.checkpointImpl(ServerTransaction.java:1387)
    at evolve.services.transaction.common.Transaction.checkpoint(Transaction.java:1239)
    at evolve.pts.infra.server.domain.RemoteTransaction.checkpoint(RemoteTransaction.java:345)
    at evolve.pts.web.interaction.controller.EditInteractionTxnController.checkpoint(EditInteractionTxnController.java:585)
    at evolve.pts.web.interaction.controller.EditInteractionTxnController.interactionChanged(EditInteractionTxnController.java:377)
    at evolve.pts.web.interaction.controller.Scope.interactionChanged(Scope.java:187)
Fix: This known problem in Primavera 7.0 has been corrected in Primavera 7.1
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prim18294:API error: “You cannot access more than 128 code assignments at one time”

July 18, 2013, 10:22 pm
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Solution ID: prim18294
API error: "You cannot access more than 128 code assignments at one time"
Status: Reviewed
Version(s): 3.x, 4.0, 4.1



Problem:

When trying to load more than 128 activity codes assignments, the following Mediator Exception occurs:


com.primavera.integration.server.mediator.MediatorException: You cannot access more than 128 code assignments at one time.
Fix:

There is not a way to load more than 128 code assignments at one time. This was by design due to the generated sql not working properly in all cases.  
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prim18539:How to retrieve resource assignment spread data through the API

July 20, 2013, 3:40 am
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Solution ID: prim18539
How to retrieve resource assignment spread data through the API
Status: Reviewed
Version(s): 5.0, 6.0, 6.1, 6.2, 6.2.1, 7.0



Problem: How to retrieve resource assignment spread data through the API 
Fix: Note:  This sample API code retrieves resource assignment Planned Units spread data per hour for a specific project and for Labor resources only.

The following sample code retrieves the Planned Units per resource assignment per hour (for one day 11/27/04) for Labor Resources in the project BASE.


       java.util.Calendar mycal = java.util.Calendar.getInstance();
       mycal.set(2004,10,27,0,0,0);
       Date start = mycal.getTime();
       mycal.set(2004,10,27,23,0,0);
       Date finish = mycal.getTime();


       try {
             GlobalObjectManager gom = session.getGlobalObjectManager();
             BOIterator<Project> boiProj = gom.loadProjects(Project.getMainFields(), “Id =’” + sProjId + “‘”, null);


             while(boiProj.hasNext()){


                 Project proj = (Project)boiProj.next() ;


                 BOIterator<ResourceAssignment> ras = proj.loadAllResourceAssignmentsWithLiveSpread(new String[]{“ProjectId”, “ActivityId”,”ResourceId”},
                           null, null, new String[]{“PlannedUnits”}, SpreadPeriodType.HOUR, start ,finish, false);


                 while ( ras.hasNext() ){


                     ResourceAssignment rsrcAssign = (ResourceAssignment)ras.next();
                     ResourceAssignmentSpread rsrcAssignSpread = rsrcAssign.getResourceAssignmentSpread();
                     System.out.println(rsrcAssign.getActivityId() + ” – ” + rsrcAssign.getResourceId()+” :”);
                     Iterator<SpreadPeriod> iter =  rsrcAssignSpread.getSpreadIterator(true);


                     while(iter.hasNext()){


                      SpreadPeriod period = (SpreadPeriod)iter.next();
                         Unit u = period.getUnits(“PlannedUnits”);
                         System.out.println(“   “+period.getSpreadPeriodStart()+ “  : ” + u.doubleValue());
                     }
                 }
            }
       }
       catch (Exception e) {
        e.printStackTrace();
       }


NOTE: This code retrieves LIVE spread data
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prim18561:’Assign Resources by Role’ function crashes when the ‘TimePeriod’ option is selected

July 20, 2013, 5:29 am
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Solution ID: prim18561
‘Assign Resources by Role’ function crashes when the ‘TimePeriod’ option is selected
Status: Reviewed
Version(s): 3.5, 3.5.1, 4.0, 4.1



Problem:

*****************************************************
* EXCEPTION REPORT *
*****************************************************
Date: 18-Dec-04 02:24 PM



Executable: PM.exe
Application: Primavera Project Management
Event Code: AVAA0-1761-F
Message:
Access violation at address 005F0F32 in module ‘PM.exe’.
Read of address 00000008


Context:
1: TfrmMain.actProjectActivitiesExecute
2: TfrmMain.actProjectsExecute
3: TCGlobalChangeVDBEngine.VirtualFieldFormatValue
4: TCGlobalChangeVDBEngine.VirtualFieldFormatValue
5: TCGlobalChangeVDBEngine.VirtualFieldFormatValue
6:
7:
8:
9:
10:


Detail:
Type: EAccessViolation
Object Type: TCUltraButton


Another variation of the error encountered is AVAA0-3688-4
Problem: ‘Assign Resources by Role’ function crashes when the ‘TimePeriod’ option  is selected

Steps to duplicate the problem:


1. Display the Resource Usage Profile.
2. In the Display menu of the right side of the profile, uncheck Show All Projects.
3. On the left side of the profile, select a resource and check the Time Period box.
4. Click on a time period on the profile, then click the Assign Resources by Role button to the right of the Gantt chart.


The above error will occur.
Fix: This known problem in Project Manager has been corrected in 4.1 and Service Pack 1. To download the latest Service Pack for Project Manager 4.1, see: Primavera Project Management 4.1 service pack 4
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prim18604:Error Could not Connect com.primavera.integration.client.ClientException: Fatal error: com.primavera.infr.services.a.a.(Lcom/primavera/infr/services/SysServices;)V

July 20, 2013, 5:10 pm
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Solution ID: prim18604
Error Could not Connect com.primavera.integration.client.ClientException: Fatal error: com.primavera.infr.services.a.a.<init>(Lcom/primavera/infr/services/SysServices;)V
Status: Reviewed
Version(s): 3.5.1, 4.0, 4.1, 5.0



Fact: StandAlone API Install
Problem: API: Error Could not Connect com.primavera.integration.client.ClientException: Fatal error: com.primavera.infr.services.a.a.<init>(Lcom/primavera/infr/services/SysServices;)V
Problem: API: Original Exception:

java.lang.NoSuchMethodError: com.primavera.infr.services.a.a.<init>(Lcom/primavera/infr/services/SysServices;)V
Cause:

This error will happen if the API is loading the intgclient.jar file instead of the intgserver.jar file. The intgserver.jar file may be missing from the classpath statement, or appearing after the intgclient.jar.

For a StandAlone API install, the intgserver should be in the classpath. The intgclient.jar file should not.
Fix:

If the intclient.jar is in the classpath, remove it, and make sure that the classpath has the intgserver.jar file in it.

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prim18621:How to filter on the comparison between two fields.

July 20, 2013, 8:20 pm
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Solution ID: prim18621
How to filter on the comparison between two fields.
Status: Reviewed
Version(s): 3.x, 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1, 7.0



Problem: Compare dates against other dates in a filter.
Problem: How to filter on the comparison between two fields.
Problem: Cannot compare dates in a filter.
Problem: Unable to compare planned start against start date (example).
Fix:

The ability to filter or select on the difference between two fields is an existing Enhancement Request.The exception to this is where a variance has already been defined such as Variance at Completion in the Activity View.


Workaround:


Create a User Defined field to store the difference. Use Global Change to calculate the difference and to populate the User Defined field. Filter on the User Defined field.


For example, to select which activities have a Duration % Complete that does not equal Units % Complete, perform the following.


1. Define an Activity level numeric User Defined field to store the difference.



  • Go to Enterprise, User Defined Fields.

  • Rename a numeric field to “Dur% – Units%”



2. Create a New Global Change to populate the User Defined Field, Dur% – Unit%.



Then      Dur% – Units%     =     Duration % Complete     -     Units % Complete



3. Create a Filter to select those User Defined field values that meet your criteria.



  • Where     Dur% – Units%     is not equal to     0.00
     
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prim18678:Imanage Library Manager is prompting for a Login with Admin as the Login ID

July 21, 2013, 7:17 am
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Solution ID: prim18678
Imanage Library Manager is prompting for a Login with Admin as the Login ID
Status: Reviewed
Version(s): 4.1, 5.0



Problem: How to reset the password for the Imanage admin user.
Problem: Collaboration not working because of user inactivity. How to reset last login time.
Problem: Imanage Library Manager is prompting for a Login with Admin as the Login ID :
Problem: Some users are receiving the following error in the collaboration portlets: “Exception occurred while attempting to connect  to Collaboration Server: <ServerName>”
Problem: WARN [Session-352] warn: exception=com.imanage.cms.exceptions.enterprise.ExpiredTrusteeException: Enterprise Exception
Problem: java.lang.NoSuchFieldException: Cannot find item: SessionSettings.  Your configuration is out-of-date.
        at com.primavera.infr.services.settings.d.do(Unknown Source)
        at com.primavera.infr.services.settings.d.for(Unknown Source)
Problem: Class=com.imanage.cms.exceptions.library.AuthenticationException
Problem: Message for code 99999 not found when logging into library configuration manager
Problem: Exception(Error ocurred while attempting to connect to collaboration server:.) [Class=com.primavera.PhoenixException] Exception ocurred while attempting to initialize Collaboration connection pool:
Cause: If a user has not logged in or used any collaboration features within the past 180 days (meaning no use of IManage), that user is locked from logging into Imanage, thus collaboration features in myPrimavera will not work.
Fix:

Fix 1:  Reset the last login time for all users by running the following Query.


For MSSQL server/MSDE login to query analyzer as the SA user


   update imanage.dit_trustee set LAST_LOGON_TIME = getutcdate(),
   modified_time = getutcdate()  where dit_class = 1


 For oracle login to sqlplus as the collab or imanage user.


   update dit_trustee set last_logon_time=SYSDATE, modified_time=SYSDATE where DIT_CLASS=1


In addition, to prevent future lock outs – increase the lock out expiration time from 180 days to 273 years by updating ”Password expiration time in days” setting to ’999999999′ in Systems Configuration.
Fix:

FIX 2: Reset the Admin password


Run the following Query, when logged into QueryAnalyzer as sa or SQL plus as System to reset the Imanage admin password to the default of ‘admin’


For SQL database:



update dit_trustee set PASSWORD_F21015 = ’8E4095E03D0F820AA3D7B84EA78A14B5′, MODIFIED_TIME = GETUTCDATE() where sid = 5;


 For Oracle database:



update dit_trustee set PASSWORD_F21015 = ’8E4095E03D0F820AA3D7B84EA78A14B5′, MODIFIED_TIME = TO_DATE(’2006-04-17 22:00:00′, ‘YYYY-MM-DD HH24:MI:SS’) where sid = 5;


This will set the password = Admin

Fix:

FIX 3:


If the Collaboration database being used is an Oracle database, make sure that the nls_length_semantics paramter is set to BYTE rather than CHAR.


To verify the value for the system paramter for nls_length_semantics, log into the collaboration oracle instance via SQLPLUS as system and run the following SQL command:



SQL> select name, value from v$parameter where name=’nls_length_semantics’;



To alter the system paramter for nls_length_semantics, log into the collaboration oracle instance via SQLPLUS as system and run the following SQL command::



SQL> alter system set nls_length_semantics=’BYTE’;

System altered.
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prim18735:Is there a list of Exception error messages?

July 22, 2013, 11:38 am
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Solution ID: prim18735
Is there a list of Exception error messages?
Status: Reviewed
Version(s): 3.x, 4.0, 4.1



Problem: Is there a list of Exception error messages?
Problem: Is there a list of application error messages?
Fix: At present there is not a definitive list of all possible error messages that may be generated from within the application. This is partly due to the fact that there are often multiple possible causes for the same issue.

This issue is therefore an existing Enhancement Request.

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prim18887:IDriver.exe – Application Error while installing Contractor

July 29, 2013, 10:49 am
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Solution ID: prim18887
IDriver.exe – Application Error while installing Contractor
Status: Reviewed
Version(s): 4.1



Problem: Receive the following error while installing Contractor:

IDriver.exe – Application Error


The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c81eb33.



Runtime error 217 at 041FDB06


 


Investigation of the Services window and the Add or Remove Programs window reveals that while the install completed the step of installing MSDE, there is a pre-existing named instance of MSDE installed on the machine in support of another application package (in this example, the Colonial accounting package).  (The version of the pre-existing instance in this example was MSDE 2000 SP2)
Cause: Installing Contractor on a machine that has an existing named instance of MSDE
Fix: Leaving the pre-existing instance in place, highlight the other instance (installed by Contractor) and click the remove button.

Cold boot the machine and on reboot disable any firewall and/or virus scan software.


In the Services window highlight the pre-existing instance MSSQL Server (In this example MSSQL$COLONIAL) and right click and click Stop.


Preform a normal Contractor installation and restart the machine when complete.
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prim18938:Exception error generated whensaving evaluations on a project

August 1, 2013, 12:33 am
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Solution ID: prim18938
Exception error generated when saving evaluations on a project
Status: Reviewed
Version(s): 7.0



Fact: Primavera 7.0
Problem: Exception error generated when saving evaluations on a project
Problem: The following or similar error occurs when saving and evaluation on a project :

Task Names: projectEvaluations  
Web Stack:
(0)projectEvaluations (txn=211,open=true,read-only=false)
Java Exception:
java.lang.NullPointerException: Unbound property COMMAND_PARAM_ONE
    at evolve.pts.web.command.DefaultCommandWriter.continueFormat(DefaultCommandWriter.java:174)
    at evolve.pts.web.command.DefaultCommandWriter.open(DefaultCommandWriter.java:119)
    at evolve.pts.web.command.DefaultCommandWriter.open(DefaultCommandWriter.java:86)
    at jsp_servlet._sss.__editpaneltitlebar._jspService(__editpaneltitlebar.java:230)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
    at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:971)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:402)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:305)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:611)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:400)
    at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:154)
    at jsp_servlet._sss.__projectevaluations._jspService(__projectevaluations.java:2536)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
    at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:971)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:402)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:305)
    at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:307)
    at evolve.pts.web.SSS.forwardToPage(SSS.java:1636)
    at evolve.pts.web.SSS.doGetCriticalSection(SSS.java:1131)
    at evolve.pts.web.SSS.doGetInternal(SSS.java:930)
    at evolve.pts.web.SSS.doGet(SSS.java:467)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:971)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:402)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:28)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:27)
    at evolve.pts.web.filters.EvCacheFilter.doFilter(EvCacheFilter.java:219)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:27)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:6356)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:317)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:118)
    at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3635)
    at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2585)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:197)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:170)
Problem: Error : Unbound property COMMAND_PARAM_ONE
Fix: This known problem in Primavera 7.0 has been corrected in Primavera 7.1
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prim19137:Error: “Arithmetic exception, numeric overflow, or string truncation” when launching Project Management and Set Language is set to Spanish

August 19, 2013, 2:53 pm
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Solution ID: prim19137
Error: "Arithmetic exception, numeric overflow, or string truncation" when launching Project Management and Set Language is set to Spanish
Status: Reviewed
Version(s): 3.x, 4.0, 4.1



Problem: Error:  “Arithmetic exception, numeric overflow, or string truncation” when launching Project Management and Set Language is set to Spanish
Fix: This known problem in Project Management has been corrected in version 4.1 Service Pack 2.

To download the latest Service Pack, see:
Solution ID PRIM29780:  Primavera Project Management Version 4.1 Service Pack 4 (SP4)
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prim19386:MSDE Install error: Unhandled Exception. Error # XXXX Description: [Microsoft] [ODBC SQL Server driver] [DBNETLIB]. SQL server does not exist or access denied. Setup will now terminate

August 21, 2013, 3:33 am
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Solution ID: prim19386
MSDE Install error: Unhandled Exception. Error # XXXX Description: [Microsoft] [ODBC SQL Server driver] [DBNETLIB]. SQL server does not exist or access denied. Setup will now terminate
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Problem: MSDE install fails with the following error:

“Unhandled Exception. Error # XXXX Description:  [Microsoft] [ODBC SQL Server driver] [DBNETLIB].  SQL server does not exist or access denied.  Setup will now terminate.”
Fix:  

1. A MSDE 2000 Release A installation will fail if either of the following security policies has been set to Do not allow installation:



  • The Devices: Unsigned driver installation behavior local security policy for Windows XP.
  • The Unsigned non-driver installation behavior local security policy for Windows 2000.

If you use the Do not allow installation setting, you must change it to Silently succeed before installing MSDE 2000 Release A. If necessary, you can return the policy to its previous setting after the installation is complete.



Note  Do not allow installation is not the default setting for these security policies.


To set these policies:


  1. In Control Panel, double-click Administrative Tools.
  2. Double-click Local Security Policy.
  3. Expand Local Policies.
  4. Select Security Options.
  5. Ensure that the following option in the right pane is set to Silently Succeed before installing MSDE 2000 Release A:

    • On Windows XP and Windows 2003: Devices: Unsigned driver installation behavior.
    • On Windows 2000: Unsigned non-driver installation behavior.

2. To resolve a corrupted registry problem, run the following at the command prompt:

           lodctr /r:PerfStringBackup.ini


Note: Running the lodctr command removes any performance counters that were added after the PerfStringBackup.ini snapshot was created. You may have to reinstall any extensible counters or the programs that installed them.
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prim19499:Invalid or No SMTP server specified when attempting to send e-mail from Expedition Professional

August 22, 2013, 12:58 am
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Solution ID: prim19499
Invalid or No SMTP server specified when attempting to send e-mail from Expedition Professional
Status: Reviewed
Version(s): 10.0, 10.0i, 10.1, 10.1i, 9.0, 9.1, 9.1i



Problem: Invalid or No SMTP server specified when attempting to send e-mail from Expedition 9.x.
Cause:

McAfee 8.01 antivirus was installed on the computer hosting the Expedition Web Server application. This version of McAfee blocks ports to prevent virus’s from spreading. It was blocking port 25.
Fix:

For Expedition to effectively communicate with the user’s SMTP server to allow the sending of e-mail messages, port 25 on the computer hosting the Expedition Web Server application needs to be open.

In the VirusScan Console window, there are settings in Access Protection that will allow traffic on port 25.


NOTES:
1. Please note that this could affect protection against worms and other malware on this computer.
2. Some applications may allow setting up an exception to allow specific processes to access the port. If this is possible, set an exception to allow java.exe to access port 25. This is the process used by the Expedition Web Server application.


Deselect the check box marked:  “Prevent mass mailing worms from sending mail”.  The SMTP server is now able to communicate on port 25. With it checked, nothing can go through port 25 and it is blocked.


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prim19849:Event Code CNS-2377-A Capability not supported

August 24, 2013, 4:35 pm
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Solution ID: prim19849
Event Code  CNS-2377-A    Capability not supported
Status: Reviewed
Version(s): 3.x, 4.0, 4.1



Problem: Event Code  CNS-2377-A    Capability not supported
Problem: Error received when applying actuals.
Problem: Exception Report:

Executable:    PM.exe
Application:   Project Manager
Event Code:    CNS-2377-A
Message:  Capability not supported.

Context:
  1: TfrmMain.actToolsApplyActualsExecute
  2: TfrmMain.actAdminCategoriesExecute
  3: TfrmAdminPreferences.FormCreate
  4: TfrmMain.actAdminPreferencesExecute
  5: TfrmAdminPreferences.FormCreate
  6: TfrmMain.actAdminPreferencesExecute
  7:
  8:
  9:
  10:

Detail:
  Type:  EDBEngineError
  Object Type: TCUltraButton

Database Error:
1:Capability not supported.
   Category:          48
   Error Code:        12289
   Sub Error Code :1
   Server Error Code: 0
Cause: This error can be associated to a foreign key missing after upgrading Oracle databases ( 8i to 9i manually).
Fix: This can happen when the Oracle upgrade takes an existing 8i instance and converts to a 9i instance.

The recommended approach is to create an export from the 8i database, create a new 9i instance and import the 8i export file into the new 9i instance.


Please note:  These steps should be performed by an Oracle DBA.
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prim19865:Error when running Global Reports. Exception: EParserError

August 24, 2013, 9:15 pm
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Solution ID: prim19865
Error when running Global Reports. Exception: EParserError
Status: Reviewed
Version(s): 4.0, 4.1



Problem: Error When running Global Reports.  Exception: EParserError.   


EParserError ’EOL8-1135-6


“=” expected on line 867:  Report File saved to C:\DOCUME~\ReportEr.txt.


Please Remove the unnecessary text from the end of this file in a text editor, and re-import it into the selected report.
Problem: Application Exception error when running Global Reports.

Cannot run the global report wizard without getting an application exception error.


Customer can modify the reports. 


Same problem on multiple client machines.
Fix: Access the Borland Administrator that can be found in the Control Panel.

On the Database tab once inside the application select the borland alias that you have been using to connect to your database.


When you click on this alias once,  information will appear on the right hand side.  The blob size may be set to 32, or 123 and it needs to be changed to 1024.   After resetting the blob size you can close the borland administrator and return to the application and rerun the reports.
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prim19947:Exception: java.lang.SecurityException in Resource Useage on myPrimavera 4.1 running on Websphere version 5

August 25, 2013, 5:54 am
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Solution ID: prim19947
Exception: java.lang.SecurityException in Resource Useage on myPrimavera 4.1 running on Websphere version 5
Status: Reviewed
Version(s): 4.1



Problem: When users attempt to view Resource Useage in myPrimavera that is running on a Websphere 5 application server, the following errors occur:

 On Historgram:



Exception: java.lang.SecuirtyException: no manifiest section for signature file entry com/primavera/common/logs/HistogramLegend.class


On Spreadsheet:



 


Loading resource META-INF/services/javax.xml.parsers.SAWParserFactory
Cause: This is caused when the fixapplets.bat file is either not run, or it is run against the wrong path.
Fix: To correct this problem, perform the following:(taken from weblogic5.txt located on the myPrimavera installation cd in the docs folder)

Run fixupapplets.bat (or .sh)
================================
NOTE: myPrimavera must be deployed and then STOPPED before performing this
step.


- Run the following command according to your operating system:
  USAGE: fixupapplets “WS_InstalledApps_location” “phoenixwl.war_location”


Example on Windows:
c:\pvhome>fixupapplets.bat “C:\Program Files\WebSphere\AppServer\installedApps”
c:\pvhome\JDK13_WAR


Example on Solaris and AIX:
# /u01/pvhome/fixupapplets.sh /u01/WebSphere/Appserver /u01/pvhome/JDK13_WAR


This command will extract and deploy three myPrimavera jar files: applets/
hogs.jar, applets/filedialog.jar, and applets/wsApplets.jar.
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